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Companies that process credit and debit cards for their customers are responsible for protecting this information and keeping it safe from the greedy hands of hackers. The Payment Card Industry Data Security Standard (PCI DSS) gives companies an outline of how they must handle this data, and the larger the amount of credit card information handled, the stricter the standard.
Problem: Credit card information in emails and files is at risk
Just because a company has the right policies in place doesn't mean that employees will be 100% compliant. Mistakes and errors happen, and a lack of visibility into where risk lies creates a false sense of security. The faster a business moves, the more quickly things can get out of control.
Fast-moving businesses face several challenges when it comes to compliance with PCI DSS:
- Email isn’t built for compliance: While customers may think it’s easy to just email a credit card form to their vendor, this process leaves their data open to theft. Email is the number one vector of attack, and having credit card forms in the inbox is a radioactive risk.
- Improper use of Google Drive: Although company policies may state that credit card information can’t be stored in shared Drives, errors will happen. Audits and scans take time and leave the company exposed to risk in the meantime.
- Challenges for remote and hybrid teams: Customer service agents are often physically located outside of company headquarters. In these scenarios, handling credit card information takes on additional complexity that can slow business down with paper processes.
Solution: Identify and protect credit card information in the cloud workspace
Material helps companies comply with PCI DSS by providing a solution that helps spotlight where credit card information lives and protect it from bad actors. Material continuously scans email and files to provide accurate, up-to-date visibility along with automated features to remediate any issues.
Material helps with compliance in several ways:
- Automatically detect and redact credit card information in the inbox: If an email contains credit card information, Material automatically identifies and redacts it at the message level. An authorized user can unlock the complete email with step-up MFA.
- Remove credit card information in Google Drive: Material automatically finds credit cards improperly saved in Drive and revokes access. Employees can be prompted to delete files, and Material can follow up with a remediation if no action is taken.
- View and search audit logs: Activity in the cloud workspace is automatically logged in Material, so you can see exactly who is accessing credit card information, when.
“Material completely changed the way we look at PCI compliance because now we could go back to a digital solution. Having Material has really allowed us to control who is able to access this data, making sure that the right people can get it at any time.”

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