The Challenge

Multi-tenant SaaS can fall short of strict data isolation and compliance requirements, while on-premise alternatives create significant infrastructure, maintenance, and operational overhead.

Our Solution

Material’s single-tenant architecture provides dedicated infrastructure, customer-controlled security, and full visibility while Material manages deployment, maintenance, patching, and monitoring.

Layered security signals converging around a contained account takeover event

Hear it from our customers

“Having our own instance and isolating the data was huge for us. We could control behavior and access to our account. We know exactly what’s going on and have a higher level of confidence because we control our own data.”
CISO headshot CISO Enterprise SaaS

The Challenge

The multi-tenant SaaS model forces a compromise

Account takeover moving through layered identity security boundaries

The standard multi-tenant SaaS model processes and stores data on shared infrastructure. While this deployment model is secure and stable for the vast majority of companies, it introduces limitations that are unacceptable for the most risk-averse organizations.

  • Difficulty meeting strict data sovereignty and compliance mandates For organizations in public sector, defense, and other highly regulated industries, security requirements are often codified into law. Compliance frameworks like CMMC or ITAR go beyond typical best practices, mandating provable physical isolation of data and infrastructure. A standard multi-tenant architecture, where data is logically segregated but shares underlying resources, simply doesn't meet this stringent requirement. This creates an immediate impasse, preventing the adoption of critical security tooling that can’t provide a dedicated, single-tenant environment to satisfy auditors.
  • On-prem alternative is too burdensome To avoid these issues, some organizations turn to on-premise software. But this model swaps one problem for another, creating a massive operational burden for teams to manage updates, patches, and infrastructure uptime.

Our Solution

The best of both worlds: a managed application with controlled infrastructure

Step-up authentication protecting sensitive data behind intersecting security boundaries

Material offers the option for a single-tenant architecture that meets the security and regulatory needs of the most security-conscious customers. 

  • Full transparency and infrastructure access Because the application runs within a dedicated cloud account, teams get direct access to the underlying infrastructure logs, metrics, and monitoring. Data can be streamed into SIEM and observability tools, giving a unified view of your entire environment.
  • Customer-controlled security This model allows companies to wrap Material’s managed application with their own security controls. Companies can use their own encryption keys via KMS, apply custom network policies through VPCs and security groups, and ensure the entire stack meets their specific security standards.
  • Fully managed by experts Companies get all the control of an on-prem deployment without the operational headache. Material’s expert Site Reliability Engineering (SRE) team handles all application deployment, maintenance, patching, and 24/7 monitoring, freeing teams to focus on security outcomes.

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